Audi Difference

Audi Difference

We believe you should expect excellent service every time you make contact with us. We train every member of our team to ensure that you receive the highest standards of customer service. We want to make sure that you enjoy a consistent, helpful and stress-free experience whenever you’re in contact with us.

To ensure that you receive the best support and customer experience possible, we have an agreed set of service standards:

Service Schedules

We’ll make sure you’re on the service schedule that’s right for you.

Free Health Check

We offer a free Health Check - any time - to help ensure your car performs as you would expect.

Fixed-Price Servicing

For older vehicles, we offer competitive fixed prices for key service and maintenance jobs nationwide.

One-Stop Shop

We can provide whatever your Audi needs and it may surprise you to discover that we’re often less expensive than our competitors.


We observe your vehicle, mileage and driving style and we'll let you know when key service and maintenance events may be due.

Audi Cam

Before you authorise any work on your Audi, we can send you a quick video to explain the issue.

Unique Expertise

We are the experts in Vorsprung durch Technik and we have access to the latest software updates for your Audi.

The Extra Mile

We’ll always provide an attentive, personal service. This includes service while you wait and collection and delivery of your Audi.

Free light breakfast at Sinclair Audi Centres

Now customers with a waiting service appointment between 7.00am and 10.00am will be offered a choice of light breakfast options. Customers can enjoy fresh fruit, yoghurt and muesli or porridge along with juices and tea or coffee.

"We pride ourselves on our customer service at Sinclair Audi – and we have an exemplary record of topping the Audi Customer Satisfaction league nationally, so we continually strive to improve our delivery. "By offering our early morning customers a breakfast option we are helping them utilise this time and of course they can also read the daily newspapers, work on-line through our free Wi-Fi – using one of our iPads if required - or just relax in our comfortable lounge area".

Jonathan Sinclair, Audi Brand Director

Over 200 customers pass through the doors of the showroom every week and those visiting in the morning now will be offered breakfast while their Audi is being tended to.

Bridgend Audi
01656 353 517
Swansea Audi
01792 621 614
Audi Approved Neyland
01646 796 614